Privacy Statement

1. We are provided with two basic types of information. First we receive information about you (your IP address) when you enter the processing site. This information is maintained in our files but is not directly linked to you nor is this information shared with any third parties for any commercial purposes. It is used to assist in our appreciation as to how this processing site is used.
2. The second type of information is the express information requested from you within this processing site. This information is used to evaluate the need for immigration services and when required, the expeditious completion of necessary documentation. This information is maintained in our database and provided to you by way of various reports or access to database information. It is maintained to monitor any continuing need for immigration services and retain a historical record of advice provided, for a period of 5 years and as otherwise may be required for such purposes. A user name or password or dedicated URL (containing a reference code) will be provided to you to permit your entry and re-entry into the processing site. This information permits you to be identified throughout the process and the accurate collection of data about immigration processes which must be implemented. You may contact Mark Wright, at +61 2 8249 4337 or email mwright@greenberg-global.com for further information on your file.
3. We will also request that you voluntarily complete an online survey that will seek information about the immigration services provided to you and your degree of satisfaction. This information will be used by us for the purpose of improving our services and providing you with an understanding as to our efficiency and satisfaction with our services.
4. All information provided by you within our site is encrypted in order to prevent unauthorized access. We have put in place physical, electronic and managerial procedures to ensure that the information remains secure while you are using our processing site and this information is stored in our database. Your password or access codes will change for each immigration process which you undertake using our services.
   
   Our Commitment to Privacy
   We are committed to providing you with a secure environment to convey personal information necessary to permit immigration and related services to be provided. Our website contains links to other websites and we cannot be responsible for privacy practices of those websites.
   
   

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